Solution

Win more direct bookings.

Answer every inquiry with a personal, interactive offer in minutes, follow up automatically, and let guests pay and confirm in a few taps.

Offers & Bookings on a laptop: preparing an offer

The challenge

Inquiries wait in an inbox, offers go out as PDFs, and guests book elsewhere.

Slow answers

Inquiries arrive by email and wait for someone to retype them.

Offers that don’t convert

A PDF offer gets opened once, then forgotten.

Lost to OTAs

Guests who don’t hear back quickly book somewhere else.

How Gustaffo solves it

From inquiry to offer in minutes

Inquiries arrive structured, with guest details and preferences. Your team builds a branded, interactive offer with live availability, rooms, rates and extras.

  • Structured inquiries instead of loose emails
  • Live room availability while you build the offer
  • Templates per season and language
Offers & Bookings on a laptop: preparing an offer

Follow up at the right moment

See which offers were opened, clicked and accepted, and remind guests who haven’t decided yet.

  • Opened, clicked and accepted, at a glance
  • Reminders for offers that need a follow-up
  • Emails in the guest’s own language
Offer Overview with offer status

Paid and confirmed in a few taps

Guests pay the deposit with a secure link and receive their confirmation right away. Bookings from online travel agencies get your own confirmations too.

  • Secure payment links and deposits
  • Discount codes for specific arrival dates
  • Automatic confirmations, also for OTA bookings
Secure payment link for the deposit

What you get

  • Every inquiry captured and answered fast
  • Offers guests actually explore and accept
  • Payment and confirmation without back-and-forth

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Steps of the guest journey

See it with your own hotel in mind.

Book a 20-minute demo. We walk you through the parts that matter most to you and show how they connect to your systems.