Guest Messaging

The right email at every step of the stay.

Design professional guest emails in one place and send them automatically at the key moments of the guest journey, from the offer to the post-stay message.

Template Management with a preview of the Hotel Gold reservation confirmation email

Design once, send at the right moment.

Create triggers that send emails at key moments: offers, confirmations, pre-check-in information, check-out and post-stay feedback.

  • Triggers along the whole guest journey
  • Templates for different communication needs
  • Multilingual content, per season and language
  • Upselling and cross-selling opportunities
Email automation hub with workflows for sales, pre-stay, post-stay and operations

Built for delivery

High deliverability

Designed to keep your emails out of promotions and spam folders.

Email tracking

See how your emails perform, not just whether they were sent.

Your own sender domain

Send from your hotel's domain for a personal, professional touch.

See it with your own hotel in mind.

Book a 20-minute demo. We walk you through the parts that matter most to you and show how they connect to your systems.