About us
Here to digitalize and empower hospitality.
Gustaffo builds digital tools for hotels, hotel groups and serviced apartments, covering the guest journey before, during and after the stay. We have been building digital hotel services in Vienna since 2016.
More bookings, less effort
Inquiries, offers and payments that lead guests to book direct, with less manual work for sales.
A seamless guest experience
Check-in, check-out, extras and feedback that feel easy for guests, on their phone or in the lobby.
Better results with less manual work
Automation and system connections that free your team for the moments that need a person.
How we work
Every hotel is different, so everything we build is configurable: forms, rules, emails, payments and branding. We connect to the systems hotels already use and add new modules step by step, so hotels can start small and grow.
Gustaffo started in Vienna with a simple observation: hotels were running the most personal part of their business, the guest’s stay, on a patchwork of emails, PDFs, paper forms and disconnected tools. Guests felt every gap, and front office teams spent their days filling them.
Our team brings together people from hospitality and software. We build every feature together with the hotels that use it, test it at real front desks, and keep improving it based on what guests and staff tell us. What drives us is simple: when the routine work runs by itself, hotel teams have more time for what no software can do, which is welcoming people.
Company details
Gustaffo digital service GmbH
Lindengasse 56/18-19, 1070 Vienna, Austria
Managing director: Eni Sinanaj
Phone: +43 676 6817193
Email: office@gustaffo.com
Let’s talk about your hotel.
Tell us where your guest journey needs the most help, and we’ll show you how Gustaffo fits.